Contact info

Contact Auren team and support channels.

Use this page for verified contact methods and official business details. If you need privacy or order support, use the related form below.

Business hours

Mon-Fri, 10:00-18:00 (UTC+8), response target 24h.

Global service

If your order involves cross-region shipping, our team confirms customs, duty, and tracking windows before checkout commitment.

Offline office

Based in Asia. Official contact channels are online-first for launch windows.

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