Contact info
Contact Auren team and support channels.
Use this page for verified contact methods and official business details. If you need privacy or order support, use the related form below.
Business hours
Mon-Fri, 10:00-18:00 (UTC+8), response target 24h.
Global service
If your order involves cross-region shipping, our team confirms customs, duty, and tracking windows before checkout commitment.
Offline office
Based in Asia. Official contact channels are online-first for launch windows.
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