What to collect
Order number, product model, serial number, purchase email, country, and language.
Product registration
Register your Auren hardware and keep your account updated.
If you already purchased an Auren launch test accessory, registration helps us map serial numbers and support tickets to your order.
Privacy note
Only order-linked fields are used for support routing and anti-fraud. Media samples, camera settings, and voice data are not required unless you authorize troubleshooting access.
Optional fields
Pet name, breed, and size help us provide better fit suggestions and service guidance.