Support
Prelaunch support
No. During crowdfunding, auren.pet is the product story and waitlist hub. Campaign details and final availability belong on Indiegogo.
Where should launch questions go?
Campaign timing, final availability, add-ons, and campaign updates belong on Indiegogo.
Where are refund and shipping policies?
Native Shopify policies are linked in the footer. These legal records must be maintained in Shopify Admin.
Is there a subscription plan?
Plan and service details are not finalized for launch copy. They should not be treated as active checkout terms.